Keith Fletcher C.Q.S.W

Social Services Consultant

Key Skills

Analysis of organisational and strategic problems.

Promoting shared agendas and agreed solutions.

Graphic and concise writing style.

Facilitative and informal group leadership.

Creating effective learning environments.

Special Knowledge

Of professional and management issues in social care;

Of working in a political command structure;

Of best value;

Of social inclusion/exclusion;

Of the theory and practice of negotiation.

Career Path


Director, Social Services Strategic Planning.

Co-ordinator, Nomos Consortium.

Consultant, author and trainer in the fields of social care, social partnership and social inclusion.


Deputy Chief Inspector, Social Services Inspectorate Wales.

Social Work Service Officer, Department of Health and Social Security.

Area Social Services Officer, London Borough of Redbridge.

Assistant Area Children's Officer, Lancashire County Council.

Family Caseworker, Northumberland County Council.

Youth Leader and Deputy Warden, Liverpool University Settlement.


Consultant 9 years

Social Services Inspectorate 6 years

Social Work Service 13 years

Local Government 8 years

Youth and Community Service 2 years

Projects and Tasks

Analysis/Review/Solutions (larger projects; main contractor in brackets)

The mapping of management functions and qualifications within the social care sector in Wales; CCETSW [current] (Pi Associates).

A Review of the Gloucester Anti/poverty Strategy; Gloucester City Council (Social Services Strategic Planning).

Audit, Torfaen Social Services; Torfaen County Borough Council (KPMG).

Review of Residential Services for Children; Powys County Council (Social Services Strategic Planning).

Review of Residential Services for Children; Gwynedd County Council (Social Services Strategic Planning).

A comprehensive service for elderly people in the United Kingdom - a feasibility study; Deutche Seniorungsforderung und Krankenhilfe (Social Services Strategic Planning).

The integration of child protection within the Children's Services Plan; Kent Child Protection Committee (Social Services Strategic Planning).

Developing Family Conferences in child protection; Welsh Office (Social Services Strategic Planning).

Reviewing Services for drugs and alcohol misuse; Welsh Office (Social Services Strategic Planning).

Inspection of a voluntary adoption service on behalf of Social Services Inspectorate Wales; Welsh Office (Social Services Strategic Planning).

Analysis of a series of policy documents affecting independent residential care; Care Forum Wales (Social Services Strategic Planning).

Team member, The Welsh Office response to the North Wales Child Abuse Enquiry; Welsh Office (Social Services Strategic Planning).


(Publisher in brackets)

Guidance on the Children and Young Persons Act 2001, Isle of Man [current with Partnership at Work] (Isle of Man Government).

Advice Shop [current] (a regular series of articles in Community Care magazine).

The internet and social care (article in Community Care magazine).

Best Value: a guide for the voluntary child care sector [with Mike Williams] (NCVCCO).

Child Protection: a change of emphasis (Social Services Strategic Planning).

Negotiation for Health and Social Services Professionals (Jessica Kingsley Publishers).

Best Value Social Services (Social Services Strategic Planning).

Training and Facilitation


Many open and commissioned workshops and seminars on Best Value Social Services

Several commissioned seminars on negotiation.

A series of seminars on social services for councillors in new unitary authorities [with Martin Brassington] commissioned by Local Government Management Board

Seminars for the voluntary sector on the likely impact of local government reorganisation.

Seminar for senior officers on the implications of local government reorganisation for social services commissioned by the Association of District Councils in Wales.

Facilitation (only)

Developing a strategic plan with SWIIS.

A strategic plan for children with Barnsley Partnership in Action, Children's Panel.

A framework for Children in Need; South Glamorgan County Council.

Preparing for local government reorganisation: managing social services; Rhymney Valley District Council.

Chair, Young Person's Conference; NACRO


Chair, First Choice Housing Association for people with learning disabilities.

Chair, Pwll y Pant Village Hall Committee, Community Development Project.

Llanbradach and Pwll y Pant Strategy 2000, Community Development Project.

Coed y Brain School, Governor.

Formerly Young Offenders Committee, NACRO.

Clients (sample list)

Association of District Councils in Wales


Barnsley Metropolitan Borough

Care Forum Wales

Children in Wales

Community Care

Deutche Seniorungsforderung und Krankenhilfe (German voluntary organisation; services for elderly people)

Gloucester City Council

Gwynedd County Council

Kent Child Protection Committee

Local Government Management Board


National Association for the Care and Resettlement of Offenders


Northern Life Care


Powys County Council

Rhymney Valley District Council

SEARIG (South East Region Information Group for Social Services)

South Glamorgan County Council

SWIIS (independent staff agency)

Welsh Federation of Housing Associations

Welsh Office.